Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us when you communicate with KODA, request a quotation, submit a product inquiry, or use functions available on our website.

Depending on how you interact with us, this information may include:

• Name
• Company name
• Business email address
• Telephone number
• Mailing or business address
• Country or region
• Product requirements
• O-ring or oil seal specifications
• Drawings, dimensions, part numbers, or technical information
• Messages and other information included in inquiries
• Information provided when requesting samples or quotations

We only request information that is reasonably relevant to the purpose for which it is collected.

2. Information Collected Through Our Website

When you visit the KODA website, certain technical information may be collected automatically by the website or by technologies used to operate, secure, and improve the website.

Depending on the website configuration, this information may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Approximate time spent on pages
• Date and time of access
• General website usage information

This information is generally used in an aggregated or technical manner to understand website performance, identify errors, improve website content, and protect our website from unauthorized activity.

3. Information You Provide Through Product Inquiries

KODA operates in the industrial sealing industry, and many customers contact us regarding specific technical requirements.

If you submit an inquiry for an O-ring, oil seal, rubber seal, or custom sealing component, we may process information necessary to respond to your request.

For example, an inquiry may contain:

• O-ring size or standard
• Oil seal dimensions
• Material requirements
• Operating temperature
• Operating pressure
• Media or fluid compatibility requirements
• Application information
• Product drawings
• Part numbers
• Required quantity
• Delivery requirements
• Quality or certification requirements

Technical information submitted with an inquiry is used primarily to understand your requirements and provide an appropriate commercial or technical response.

4. How We Use Your Information

KODA may use information collected through our website or through direct communication for legitimate business purposes, including:

Responding to Inquiries

We use contact information to respond to requests for quotations, product information, technical questions, samples, specifications, and other requests.

Providing Products and Services

Information may be used to process orders, communicate about products, coordinate deliveries, and provide customer support.

Improving Our Website

Website usage information may help us understand which pages and resources are useful to visitors and identify opportunities to improve website structure, content, usability, and performance.

Communicating With Customers

We may use contact information to communicate with customers or prospective customers regarding an inquiry, quotation, order, technical question, or other business matter.

Business Development and Marketing

Where permitted by applicable law and where appropriate, we may use business contact information to provide information about KODA products, sealing solutions, technical resources, or company updates.

You may request that we stop sending non-essential marketing communications at any time.

Security and Fraud Prevention

Information may be used to detect suspicious activity, prevent unauthorized access, protect our website, and maintain the security of our systems.

Legal and Regulatory Compliance

We may process or disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, or lawful requests from governmental authorities.

5. We Do Not Sell Personal Information

KODA does not sell personal information to third parties as a commercial data product.

We do not use personal information obtained through customer inquiries simply for the purpose of selling or renting customer contact lists to unrelated companies.

Information may nevertheless be shared with service providers or business partners when such sharing is reasonably necessary to provide requested services, operate our website, process an order, respond to an inquiry, or fulfill another legitimate business purpose.

6. When Information May Be Shared

KODA may share limited information with trusted third parties when necessary for legitimate business operations.

These parties may include, depending on the services actually used by KODA:

• Website hosting providers
• IT and technical service providers
• Website security providers
• Email or communication service providers
• Logistics or shipping providers
• Payment or transaction service providers
• Professional advisers
• Business partners involved in fulfilling a customer’s request

We seek to limit the information shared to what is reasonably necessary for the relevant purpose.

Service providers receiving information on our behalf are expected to handle that information appropriately and only for authorized business purposes.

7. Information Provided for Quotations and Orders

When you request a quotation or place an order, information may need to be used by relevant KODA personnel and service providers to evaluate requirements, prepare commercial documentation, manufacture or source products, arrange logistics, communicate with you, and complete the transaction.

For technical inquiries, information such as drawings, dimensions, material specifications, and application conditions may be reviewed by appropriate personnel for the purpose of evaluating the requested sealing solution.

KODA does not use such technical information for unrelated purposes unless permitted by law or otherwise agreed with the customer.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential website functions, understand website usage, improve performance, or remember certain preferences.

Cookies may allow a website to recognize a browser or maintain information between visits.

You may be able to control or disable certain cookies through your browser settings or through cookie controls provided on the website.

Please note that disabling certain cookies may affect the availability or functionality of some website features.

9. Analytics and Website Performance

We may use website analytics or similar technologies to understand general visitor behavior and improve our website.

Analytics information may include page views, referral information, browser characteristics, device information, and general interaction data.

Where appropriate, such information may be analyzed in an aggregated or de-identified form.

We do not intend to use ordinary website analytics to identify individual visitors personally unless identification is necessary for a legitimate purpose.

10. Email Communications

If you provide your email address when requesting information, receiving a quotation, placing an order, or communicating with KODA, we may use that email address to respond to your request.

Where permitted by applicable law, we may also send relevant business or marketing communications.

You can request to stop receiving non-essential marketing emails by contacting KODA using the information provided on this website or by using an unsubscribe mechanism included in a marketing email, where available.

Stopping marketing communications does not prevent us from sending essential transactional or service-related messages, such as quotation responses, order information, or communications necessary to fulfill your request.

11. Telephone Communications

If you provide a telephone number, KODA may use it to contact you regarding the specific inquiry, quotation, order, technical question, delivery matter, or other business communication for which the number was provided.

We do not intend to use telephone contact information for unrelated purposes without an appropriate basis.

12. Protection of Technical and Business Information

KODA understands that customers in the sealing industry may provide commercially important technical information when requesting customized products.

Such information may include drawings, dimensions, material requirements, application details, operating conditions, and product specifications.

We take reasonable administrative, technical, and organizational measures to protect information in our possession against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, customers should avoid submitting passwords, payment-card information, or other highly sensitive information through ordinary website inquiry forms unless the website specifically requests such information through an appropriate secure process.

13. Payment Information

If online payment functionality is provided on the KODA website, payment transactions may be processed through appropriate third-party payment service providers.

KODA does not need to receive or retain full payment-card information when payment processing is handled directly by an authorized payment provider.

Payment information is subject to the privacy and security practices of the applicable payment service provider.

14. Data Retention

KODA retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing customer relationships, processing transactions, maintaining business records, protecting our systems, resolving disputes, and complying with legal obligations.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal, accounting, contractual, or regulatory requirements.

15. International Data Transfers

KODA may work with customers, suppliers, service providers, and business partners located in different countries.

As a result, information may be processed or stored in a country other than the country in which you are located.

Where applicable laws impose requirements for international data transfers, KODA will take reasonable measures to comply with those requirements.

By communicating with KODA through our website or business channels, you acknowledge that information may be processed across jurisdictions where reasonably necessary to provide our products and services.

16. Third-Party Websites

Our website may contain links to third-party websites, including suppliers, industry resources, logistics providers, social media platforms, or other external websites.

These websites operate independently from KODA and may have their own privacy policies and terms.

KODA is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

17. Children’s Privacy

KODA’s website and services are intended primarily for businesses, professionals, purchasers, engineers, distributors, and other adult users.

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact KODA so that we can review the situation and take appropriate action.

18. Your Privacy Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Objecting to certain processing activities
• Requesting restriction of processing
• Withdrawing consent where processing is based on consent
• Requesting information about how your data is used
• Opting out of certain marketing communications

Some requests may be subject to legal or legitimate business limitations.

To exercise an applicable privacy right, please contact KODA using the contact information provided below.

19. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include the right to know about certain personal information collected, request correction or deletion, and opt out of certain activities defined by California privacy law.

KODA does not sell personal information in the traditional sense described above.

If California privacy laws apply to your situation and you wish to exercise an applicable privacy right, please contact us using the contact information below.

We will evaluate your request according to the applicable legal requirements.

20. European Economic Area and United Kingdom Privacy Rights

If applicable data-protection laws such as the GDPR apply to your personal information, you may have rights including:

• Access to your personal information
• Correction of inaccurate personal information
• Erasure of certain personal information
• Restriction of processing
• Objection to certain processing
• Data portability where applicable
• Withdrawal of consent where processing is based on consent

The availability of these rights depends on the circumstances and the legal basis for processing.

Where required, you may also have the right to lodge a complaint with the relevant data protection authority.

21. Legal Basis for Processing

Where applicable privacy laws require KODA to identify a legal basis for processing personal information, the applicable basis may include:

Contractual Necessity

Processing may be necessary to respond to an inquiry, provide a quotation, process an order, deliver products, or perform obligations associated with a business relationship.

Legitimate Business Interests

We may process information where reasonably necessary to operate and improve our business, maintain website security, communicate with business customers, prevent fraud, and improve our products and services, provided that applicable law permits such processing.

Consent

Where consent is legally required, we may request your consent before processing information for a particular purpose.

You may withdraw consent where applicable.

Legal Obligations

We may process information when required to comply with applicable legal, accounting, tax, regulatory, or other legal obligations.

22. Confidential Business and Technical Information

Information provided to KODA for the purpose of evaluating a sealing application may contain confidential business or technical information.

Customers should clearly identify information they consider confidential when submitting drawings, specifications, or other technical documents.

Where a separate confidentiality agreement, non-disclosure agreement, purchase agreement, or other contractual arrangement applies, that agreement may establish additional obligations regarding confidential information.

This Privacy Policy does not replace or modify a separate confidentiality agreement between KODA and a customer.

23. Changes to This Privacy Policy

KODA may update this Privacy Policy from time to time to reflect changes in our website, business operations, technologies, applicable laws, or privacy practices.

When changes are made, the revised policy will be posted on this page with an updated effective date.

We encourage website visitors and customers to periodically review this page to remain informed about how KODA handles personal information.

24. Privacy and Security Concerns

If you have questions about this Privacy Policy, believe that your personal information may have been handled improperly, or have a privacy or security concern regarding the KODA website, please contact us.

When contacting us, please provide sufficient information to help us understand and investigate your concern.

We will review legitimate privacy requests and concerns in accordance with applicable laws and our internal procedures.

25. Contact KODA Oil Seal And O-RING

For privacy questions, data requests, or concerns regarding this Privacy Policy, please contact:

KODA Oil Seal And O-RING

Email: sales@kodaseal.com

Website: www.oilseal-china.com

Address: Wanshuai Industrial Area, Ren County ,Xingtai City, Hebei , China

Phone: +86 18730921709

We recommend using the subject line “Privacy Policy Request” when contacting us about personal-data or privacy matters.

Last Updated: December 25, 2025

KODA Oil Seal And O-RING is committed to handling customer and website-user information responsibly while providing reliable O-rings, oil seals, and sealing solutions for industrial and commercial applications.